We are thrilled to announce that our company has been recertified to ISO 9001:2015 and ISO 17100:2015 standards in January this year. This accomplishment reflects our unwavering commitment to providing high-quality language services to our clients, while continuously improving our processes and procedures to ensure customer satisfaction.

ISO 9001 is a quality management standard that provides a framework for organizations to establish, implement, maintain, and continually improve their quality management systems. This certification demonstrates that our company has met international standards for quality management and customer satisfaction, and we are dedicated to delivering services that meet or exceed our clients’ expectations.

ISO 17100 is a standard for translation services that establishes requirements for the management of translation processes, resources, and quality control. This certification shows that we have implemented a comprehensive quality assurance system for our translation services, including ensuring the qualifications and experience of our translators, the use of appropriate technology, and the management of translation projects.

To achieve recertification, our team underwent a rigorous evaluation process by an independent third-party auditor. The auditor conducted an in-depth review of our quality management system, translation processes, and documentation to ensure compliance with the ISO standards. The auditor also conducted interviews with our staff and reviewed customer feedback to assess our commitment to quality and continuous improvement.

We are proud of our team’s hard work and dedication to achieving recertification. It demonstrates our company’s commitment to providing high-quality services and continuously improving our processes to meet the changing needs of our clients. We understand that quality is critical to our success, and we will continue to strive for excellence in all aspects of our business.

In conclusion, our recertification to ISO 9001 and ISO 17100 standards is a testament to our commitment to quality and customer satisfaction. We will continue to invest in our team, technology, and processes to deliver high-quality language services that meet the needs of our clients. We look forward to continuing to provide exceptional services to our clients while maintaining the highest standards of quality.